1. Information We Collect

When you make a booking or contact us through our website, we collect the following personal information:

Full name
Email address
Phone number
Booking details (check-in/check-out dates, number of guests)
Special requests or preferences
Payment-related information (bank transfer references)

2. How We Use Your Information

We use your personal information to:

Process and manage your room bookings
Communicate with you about your reservations
Send booking confirmations and updates
Respond to your inquiries and requests
Improve our services and guest experience
Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With our staff members who need the information to provide services to you
When required by law or to respond to legal processes
To protect our rights, privacy, safety, or property

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Cookies

Our website uses session cookies to maintain your browsing session and ensure the proper functioning of our booking system. These cookies are temporary and are deleted when you close your browser.

6. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal data
Withdraw consent for data processing

7. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Email: info@shalomstay.com
Phone: +91 9646660102, +91 8568000102
Address: Near Govt. School, Main market, Old Manali, Manali 175131 - India

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.